FAQs
Healthy snack boxes delivered to your door
The Nutribox is distributed in the UK by The Nutribox Ltd.
It is a service for individuals, businesses and other organisations interested in employee health and wellbeing. We provide healthy snack boxes full of deliciously nutritious gluten-free and vegan snacks, delivered FREE to your home or workplace anywhere in the UK.
We search far and wide to source the healthiest, tastiest snacks available so that you don’t have to. All of our snacks are screened for their nutritional content and have to pass the Team Nutribox taste test before making it into our boxes.
We work largely with small, artisan suppliers who care passionately about their produce.
How does it work?
How do I join?
Click here for more information about subscribing and start enjoying the benefits of The Nutribox.
What do I receive when I sign up for a Nutribox?
You will receive a regular delivery of healthy snacks. Our boxes are packed in multiples of 10, 20 or 40 individual snacks and can be delivered weekly, fortnightly, monthly or bi-monthly.
What can I expect to receive in my healthy snack box?
In our gluten-free and vegan snack boxes you can expect to receive some energy-boosting dried fruit and nut mixes plus some delicious packets of fruit crisps, vegetable crisps and freeze-dried fruit, some flavoursome packs of olives and a selection of energy bars.
Are all of your snacks vegetarian/vegan?
All of our snacks are vegetarian, vegan – and gluten-free!
Do all your snacks contain gluten-free ingredients?
We make sure all of our snacks are made using gluten-free ingredients. However, some are made in an environment that handles products containing gluten so we can’t guarantee that there will be no gluten contamination. Some items may be unsuitable for coeliacs or severe gluten intolerance and we suggest that those affected should consult their doctor or nutritionist before deciding whether to try them.
Are your snacks suitable for diabetics?
If you suffer from diabetes then you need to manage your blood sugar levels carefully and also look after your weight. Most of the snacks included in the Nutribox have a nutritional profile that means they should not cause a rapid or significant elevation of blood sugar. However, each snack is different and some will have more of an impact on blood sugar than others. People also respond to foods differently so it’s impossible to make a statement that will hold true for everyone. As long as you eat Nutribox snacks as part of a well-managed and well-balanced diet there is no reason they should not be appropriate for diabetics.
However, we would always recommend that you review the ingredients and nutritional information of individual snacks and discuss them with a healthcare professional if you have any concerns or want to confirm their suitability in your specific case.
Delivery and billing
When is payment due?
Payment is taken when you place your first order and then prior to each ongoing delivery.
Where does The Nutribox deliver to?
Our healthy snack boxes are delivered to all UK postcodes.
When can I expect my delivery?
For one-off orders and new subscription orders placed before 2pm Monday to Friday, Nutriboxes are normally dispatched on the same day using Royal Mail Second Class post, meaning that they should arrive in two to three days (excluding Sundays). We will email separately to confirm dispatch.
For subsequent subscription orders, we send boxes out every Friday (where payment is made by midnight on Thursday) to every area in the UK and you can expect your Nutribox to arrive on Monday or Tuesday.
How do I change my address?
If your delivery address changes, either edit your address via your online account or email us and let us know.
How can I change my order?
Either edit your order details via your online account or email us with your new requirements and we’ll take care of the rest.
What do I do if my box isn’t delivered?
Please email us and we’ll find out where your healthy snack box is.
Other
Is my box recyclable?
Yes, it is; please do the right thing for our planet and recycle your Nutribox.
Contact
How do I contact The Nutribox?
Feel free to contact us at any time. We love to hear from our customers and people thinking about subscribing to our service.
How do I become a supplier to The Nutribox?
We’re always on the lookout for new and interesting healthy snack products that fit our profile of “deliciously nutritious.” If you’ve got a product you think we might be interested in please contact us and we’ll be in touch.
I have a new healthy snack idea, what do I do?
If you come across a healthy snack not currently included in our supply list, which you think we ought to consider, please contact us and let us know about it. If we subsequently include your idea in any of our boxes, we’ll reward you with a FREE snack.